Workforce Optimization Industry News

Bahamas Paradise Cruise Line Migrates to Kapture CRM With an Integrated Booking Engine
12/13/2017 12:01:24 AM

Australian Catholic University Enhances Student Experience Using an Integrated Student Portal Powered by WSO2 Software
12/12/2017 2:31:14 PM

QGenda Announces Acquisition of Tangier Software
12/12/2017 11:31:24 AM

Managing Change and the Super Agents of the Future to be Key Topics at the 14th Annual Customer Contact, East: A Frost & Sullivan Executive MindXchange
12/12/2017 9:44:25 AM

Papaya Integrates Cryptocurrency Option to Leading Payroll Management Solution
12/12/2017 9:17:47 AM

Q-nomy Inc. Launches New Software Solution for Credit Unions and Community Financial Institutions
12/12/2017 9:01:52 AM

Benefitfocus Winter Software Release Delivers New Features to Streamline Open Enrollment Communications and End-of-Year Reporting
12/12/2017 9:00:34 AM

2Checkout's 2017 Winter Release Provides Enhanced Acquisition, Retention and Global Expansion Tools
12/12/2017 9:00:32 AM

Customers Quick to Embrace the Power of USA Technologies Expanded Portfolio
12/12/2017 8:31:58 AM

Aspect Software Awarded 2017 Saddletree Kachina Award for Achievement in Emerging Customer Service Solutions
12/12/2017 8:31:27 AM

Portola Pharmaceuticals Provides Update on European Marketing Authorization Application for Betrixaban
12/12/2017 8:30:19 AM

Frost & Sullivan Recognizes IntelePeer for Excellence in Business Communications Enablement
12/12/2017 8:00:25 AM

IVU and BestMile Launch Autonomous Mobility Solution for Public Transport
12/12/2017 7:31:13 AM

Email Marketing Made Easy: Powerful New Features Introduced by Constant Contact
12/12/2017 7:00:28 AM

Text Analytics Market forecast to witness phenomenal growth opportunities by 2024
12/12/2017 3:43:34 AM

Epicor Launches Newest Version of Epicor ERP to Support Global Growth, Innovation, and Competitive Advantage
12/12/2017 1:52:19 AM

Zeel Launches In-Home Massage App In Santa Fe
12/11/2017 1:59:20 PM

Epicor Launches Newest Version of Epicor ERP to Support Global Growth, Innovation, and Competitive Advantage
12/11/2017 10:30:26 AM

IDEX Corporation to Acquire thinXXS Microtechnology AG
12/11/2017 10:01:17 AM

Three Wisconsin Counties Begin Using Autonomous Kiosks to Conduct Alcohol Screening
12/11/2017 9:31:21 AM

Allianz Global Assistance Releases Upgraded TravelSmart Mobile App
12/11/2017 9:00:30 AM

SkyFidelity Introduces Voice Activated Thermostat
12/11/2017 8:30:09 AM

AgilQuest Releases Cloud-Based Workplace Scheduling System for Finding, Reserving, Even Sharing Workspace
12/11/2017 7:11:26 AM

DialogTech Integrates with Amazon Connect to Help Contact Centers Convert More Callers to Customers
12/8/2017 11:53:43 AM

Learning Tree Recognized as Top 20 IT Training Company for Eighth Year
12/8/2017 11:01:19 AM

Allianz Worldwide Partners Releases Reports on Customer Experience and Travel Protection Technologies
12/8/2017 9:00:28 AM

Deskforce Ranked Among Fastest-Growing Companies on Deloitte 2017 Technology Fast 500 EMEA list
12/8/2017 9:00:26 AM

EasyStack launched EKS at 2017 KubeCon and CloudNativeCon
12/8/2017 9:00:26 AM

Farmington, Utah Business Wins Grand Prize Worth $25,000 in Annual ' Small Business of the Tour' Award
12/8/2017 8:30:07 AM

NewVoiceMedia Wins Frost & Sullivan Excellence Award
12/8/2017 4:31:18 AM

IQMS Identified as a Notable Vendor in Gartner Report on Manufacturing Execution Systems for Consumer Goods/Food and Beverage
12/7/2017 11:31:20 AM

TigerText Announces Patient Safety Committee, Partners with Geisinger and The George Washington University Hospital
12/7/2017 10:31:31 AM

Long-Term Stock Exchange Chooses IEX to Launch New IPO Venue
12/7/2017 10:31:23 AM

Regions Bank introduces new card management tool that give customers more security and control over card usage
12/7/2017 9:31:25 AM

Frost & Sullivan Recognizes Zoom as Company of the Year in Video and Web Conferencing
12/7/2017 9:00:27 AM

Great Wolf Resorts Signs Interactions to Enhance Pre-Arrival Experiences for Guests
12/7/2017 9:00:18 AM

Cicero, Inc. Receives 2017 TMC Labs Innovation Award from CUSTOMER Magazine
12/7/2017 9:00:15 AM

AMITA Health Partners with DocASAP to Improve Access to Care
12/7/2017 8:31:26 AM

The Arise Platform Ends Year in Record Territory
12/7/2017 8:30:32 AM

OnShift Named to Weatherhead 100 List of Fastest Growing Companies in Northeast Ohio for the Third Consecutive Year
12/7/2017 8:30:26 AM

Tint World® Partners with Consumer Priority Service to Provide Customers Extra Product Protection
12/7/2017 7:09:26 AM

New Trimble Technology Lab at the National College for High Speed Rail Expands Training and Research for Rail Design, Construction and Maintenance
12/7/2017 6:30:27 AM

Esker Moves to the Cloud with NewVoiceMedia to Transform Customer Service Experience
12/7/2017 4:31:19 AM

Glassdoor Ranks Kronos a Top 100 Best Place to Work
12/6/2017 1:31:29 PM

Latin American Contact Centers Need to Embrace Automation and Service Innovation to Avoid Extinction
12/6/2017 10:40:51 AM

Takl Completes National Rollout with 35,000 Providers Coast to Coast for Its On-Demand Home Services App
12/6/2017 9:32:00 AM

Alchemy Reports New Industry Study Revealing Top 3 Food Safety Training Challenges
12/6/2017 9:31:54 AM

Solutionreach Launches SR Schedule
12/6/2017 9:31:23 AM

CCC Launches CCC™ X Connected Data Exchange
12/6/2017 9:00:28 AM

Broadvoice Awarded 2017 Unified Communications Excellence Award from INTERNET TELEPHONY
12/6/2017 8:45:25 AM

SumTotal Advances as a Leader in Nucleus Research's Talent Management Technology Value Matrix for a Third Consecutive Year
12/6/2017 8:31:21 AM

Western Digital Announces State of Object Storage Survey; Shows >90 Percent Moving to Object Storage
12/6/2017 8:31:20 AM

Open Source Community Embraces Quantum's Cloud-Native Storage Project
12/6/2017 8:00:32 AM

Deputy Announces North American Headquarters Moving to Buckhead, Atlanta
12/6/2017 7:31:22 AM

NICE Robotic Process Automation and Desktop Analytics Rated a Market Leader in Product Satisfaction
12/6/2017 7:01:24 AM

Summary Notice of Pendency of Derivative Action, Proposed Settlement of Derivative Action, Settlement Hearing and Right to Appear
12/5/2017 3:53:35 PM

Cirrus Insight Announces Its New Productivity Platform for Gmail
12/5/2017 3:01:22 PM

Greenville Public Schools Becomes First School District to Select Synergy Education Platform Through Michigan's REMC SAVE Bid Project
12/5/2017 1:18:15 PM

Smart Workplace Market in Industry Verticals 2018-2023 - Service Robotics Represents a $3.8B USD Opportunity
12/5/2017 1:00:25 PM

Dallas Developer Disrupts Traditional Residential Real Estate with New Technology-Based Brokerage, Native International Realty
12/5/2017 12:01:24 PM

LogistiCare Donates Record Amount of Food During Eighth Annual Food Drive
12/5/2017 10:31:43 AM

Right Networks Announces New Cloud Offer with, Expensify, and TSheets
12/5/2017 10:01:30 AM

Circulation and Lyft Partner for Non-Emergency Medical Transportation
12/5/2017 9:32:19 AM

With ARCOS, Tennessee American Water reduces response time to fix water main breaks
12/5/2017 9:03:12 AM

Intuit to Acquire TSheets: It's About Time
12/5/2017 9:01:31 AM

Symphony GOLD Named a Representative Vendor in 2017 Gartner Market Guide for In-Store Logistics Systems
12/5/2017 9:00:25 AM

iQuate Announces the Release of iQCloud at the Gartner IT Infrastructure, Operations Management & Data Center Conference 2017
12/5/2017 9:00:24 AM

Healthx Partners with mPulse Mobile to Help Payers Expand the Reach and Access of Their Portal & Engagement Solutions
12/5/2017 8:31:43 AM

New Mitel Survey Highlights the Role of Machine-to-People Interactions in Transforming Customer Experience
12/5/2017 8:30:30 AM

One of Australia's Largest Insurers Selects NICE's Nexidia Analytics Solution to Improve Customer Experience
12/5/2017 7:01:27 AM

Announcing Project Service and Field Service Training by PowerObjects, An HCL Technologies Company
12/5/2017 7:00:25 AM

Bureau Veritas Partners with Avitas Systems, a GE Venture, to Create the Next Generation of Inspection Services Driven by Advanced Analytics
12/5/2017 2:31:24 AM

Fuchs Lubricants (UK) Improves Maintenance Productivity with RAM's CMMS
12/5/2017 1:00:46 AM

IDEX Corporation Declares Regular Quarterly Cash Dividend
12/4/2017 4:31:23 PM

UJET Bolsters Business with New VP of Marketing, Head of Sales, and More
12/4/2017 2:03:49 PM

Teleperformance Wins Frost & Sullivan Company of the Year Award in Colombia
12/4/2017 12:31:23 PM

InGenius CTI Solution Wins 2017 TMC Labs Innovation Award and Unified Communications Excellence Award
12/4/2017 10:04:20 AM

HEICO Corporation Announces Regular Quarterly Conference Call
12/4/2017 9:31:32 AM

Concordia Care, Inc. to Acquire Atlantic Imaging Group and iHCFA: Strengthens Foothold in Casualty Segment
12/4/2017 9:31:27 AM

ClickSoftware Boosts Efficiency, Prioritizes Customer Experience Across Field Service Management
12/4/2017 9:00:31 AM

Live Investor Conference & Webinar: NASDAQ, NYSE and OTC companies present December 7th
12/4/2017 8:35:24 AM

SmartAction Joins NICE inContact DEVone Program to Provide AI-Powered Intelligent Self-Service to Contact Centers on CXexchange Marketplace
12/4/2017 7:31:26 AM

UPDATE -- nFusz CEO Rory Cutaia Tells How He Made People Millionaires, and Will Do It Again, on iHeart Radio
12/1/2017 11:08:50 AM

Garmin® confirms December 29 dividend payment
12/1/2017 11:01:30 AM

nFusz CEO Rory Cutaia Tells How He Made People Millionaires, and Will Do It Again, on iHeart Radio
12/1/2017 10:43:03 AM

Global Text Analytics Market (2017-2023): Analysis By Application, Deployment Type, Vertical & Region - Research and Markets
12/1/2017 7:31:34 AM

American Software Reports Preliminary Second Quarter of Fiscal Year 2018 Results
11/30/2017 5:01:29 PM

RingCentral Transforms Online Meetings Experience with Alexa for Business
11/30/2017 4:01:33 PM

AWS Announces Alexa for Business
11/30/2017 3:31:37 PM

COPC Inc. Publishes Customer Experience Standard for Vendor Management Organizations
11/30/2017 11:31:33 AM

Deborah Heart and Lung Center Implements New Electronic Health Record System
11/30/2017 10:00:28 AM

Yippy, Inc. (YIPI) Expands Advisory Board with Senior Government Information Technology Executive Mr. Steven I. Cooper
11/30/2017 8:30:26 AM

Frost & Sullivan Recognizes Teleperformance in Colombia as Company of the Year in the Contact Center Outsourcing Services Industry
11/30/2017 8:30:25 AM

Fusion Wins Two Cloud Services Contracts Valued at More than $1.6 Million
11/30/2017 8:30:10 AM

Portola Pharmaceuticals to Present New Data on Betrixaban, Andexanet Alfa and Cerdulatinib at the 59th American Society of Hematology (ASH) Annual Meeting
11/30/2017 8:00:19 AM

EPIC Connections Joins NICE inContact DEVone Program to Provide Performance Improvement Services to Contact Centers
11/30/2017 7:31:27 AM

Award-winning Fleet Complete announces more than 50% year-over-year revenue growth globally
11/30/2017 7:07:25 AM

Deloitte Has Crowned Deskforce, Formally Innitel, as One of Israel's Fastest Growing Technology Companies
11/30/2017 5:53:38 AM

Malindo Air Enhances Customers Experience With Aspect Software's Omni-Channel Contact Center Solution
11/30/2017 2:31:10 AM

Zeel Launches On-Demand Massage Delivery App In Aspen
11/29/2017 6:52:20 PM