Workforce Optimization Industry News

American Shared Hospital Services to Present at the Sidoti & Company Fall 2016 Emerging Growth Convention
10/26/2016 4:20:46 PM

inContact Positioned by Gartner as a Leader in Magic Quadrant for Contact Center as a Service, North America
10/26/2016 4:01:30 PM

McLane Continues Investment in Data Analytics and Performance Tools for Customers with New Online Portal
10/26/2016 2:20:41 PM

Interactive Intelligence Customer Engagement Cloud Solution Achieves HIPAA Compliance
10/26/2016 1:50:42 PM

University of Utah Professor Paul Brown Named to Central Logic Board of Directors
10/26/2016 12:20:46 PM

SIM Partners' Velocity Health Wins Street Fight Local Visionary Award
10/26/2016 11:57:03 AM

Fonality Heads Up Display Levels Up
10/26/2016 11:53:54 AM

Introducing the New Zendesk: Built for Better Customer Relationships
10/26/2016 10:51:01 AM

Intacct Enables Services Firms to Ramp Profitable Growth with Advances in Project-Centric ERP Capabilities
10/26/2016 10:00:43 AM

Marchex Releases Auto Insurance Industry Benchmarks for Digital Marketers
10/26/2016 9:51:15 AM

The Ohio State University Wexner Medical Center Implements Kyruus ProviderMatch to Optimize Patient Access
10/26/2016 9:51:08 AM

STARTEK Sets Third Quarter 2016 Conference Call for Monday, November 7, 2016 at 4:30 p.m. ET
10/26/2016 9:51:01 AM

Agilysys Announces Senior Management Changes
10/26/2016 9:21:05 AM

Mobilized Sales Force Automation Solutions Create Growth Opportunities for Sales Organizations and SFA/CRM Providers
10/26/2016 9:20:25 AM

Students Expect Data to Transform College Experience - Can Colleges Deliver?
10/26/2016 8:51:23 AM

Talkdesk Named Among Top 10 Best Entrepreneurial Companies in America by Entrepreneur Magazine
10/26/2016 8:30:36 AM

Virtua Partners with DocASAP to Improve Urgent Care Patient Access and Engagement
10/26/2016 8:00:41 AM

HomeAdvisor Mobile App Named Best On-Demand App
10/26/2016 8:00:38 AM

NICE Continues to Expand Its Contact Center WFO Market Share Lead According to DMG Report
10/26/2016 7:51:00 AM

General Dynamics Reports Third-Quarter 2016 Results
10/26/2016 7:30:34 AM

IFS Launches New and Enhanced Version of IFS Mobile Workforce Management
10/26/2016 5:50:46 AM

IFS Brings to Market Tail Planning, Optimization and Assignment Solution for Civil Aviation Sector
10/26/2016 5:50:45 AM

IFS Presents New Version of IFS Enterprise Operational Intelligence
10/26/2016 5:50:43 AM

EFI and Konica Minolta Extend Partnership to Include Cloud-Based MIS Solutions
10/25/2016 4:54:08 PM

BalanceCXI Announces New Team Members
10/25/2016 3:20:43 PM

IQMS Observes Signs of Strong Growth in Plastics Manufacturing at K 2016 Show
10/25/2016 3:20:42 PM

WiMacTel Announces Corporate Name Change to Viiz Communications
10/25/2016 12:00:36 PM

Panasonic Avionics Transforms Advertising With its Captify Inflight Marketing & Advertising Services
10/25/2016 11:00:28 AM

MEVP Invests in Dubai-based Online Cleaning Services Marketplace Matic
10/25/2016 10:53:04 AM

Kronos Acquires Datamatics Management Services
10/25/2016 10:50:57 AM

SIM Partners' Velocity Health to Be Inducted into 2016 Healthcare Internet Hall of Fame
10/25/2016 10:00:33 AM

CEdMA Honors Kronos as Leader in Educational Services with 2016 Impact Award
10/25/2016 9:51:19 AM

Aspect Software Named Ventana Research Technology Innovation Award winner for Customer Excellence
10/25/2016 9:51:03 AM

QuickBooks Online Global Growth Fueled By Third Party Developers, Strategic Partners
10/25/2016 9:20:45 AM

TeleTech Illuminates Customer Experience Moments of Wow
10/25/2016 9:15:25 AM

Vodafone's Award-Winning Virtual Assistant Powered by [24]7
10/25/2016 9:01:57 AM

Innovative Product and Service Offering for the Future of Spinal Surgery To Be Introduced at NASS 2016
10/25/2016 8:51:09 AM

PlanSource Welcomes Michael Cooper as Chief Financial Officer
10/25/2016 8:49:24 AM

Forcepoint™ Study Finds Millennials' Behavior Poses Significant Security Risk To Federal It Systems
10/25/2016 8:02:09 AM

ConvergeOne Wins IBM Power Systems Specialty Business Partner Winning Edge Award For 2016
10/25/2016 8:01:21 AM

Epson Expands Line of PowerLite Large Venue Projectors
10/25/2016 3:01:22 AM

In Home Massage From The Massage Experts, Zeel, Launches In Portland, Oregon
10/24/2016 3:04:42 PM

Growth Opportunities in the Professional Headset Market - Evolution of Software-based Communications Continues to Drive Headset Growth - Research and Markets
10/24/2016 2:20:44 PM

NCI Wins $87M Recompete of CERT Program for CMS
10/24/2016 12:50:54 PM

pdvWireless to Announce Second Quarter Fiscal 2017 Financial Results
10/24/2016 12:33:53 PM

GetDismissed Announces Partnership with Road Protect
10/24/2016 12:30:25 PM

Inspur 8-Socket Server Once Again Broke the SPEC Test World Record
10/24/2016 12:00:26 PM

Latin American Contact Center Service Providers Seek New Business Models to Remain Competitive
10/24/2016 11:05:55 AM

New Research Finds 63 Percent of Companies Reshaping Work Strategies to Succeed in Gig Economy
10/24/2016 11:00:26 AM

TeleVoice Launches TelePath to Give Call Agents More Information
10/24/2016 10:50:54 AM

Pioneer in Distance Learning Celebrates 25th Anniversary with Commitment to Build Brick and Mortar School through Pencils of Promise
10/24/2016 10:31:18 AM

Intacct Hosts Largest-Ever Customer and Partner Conference
10/24/2016 10:00:30 AM

Favro Introduces Its Online Collaboration Platform to The Enterprise
10/24/2016 10:00:09 AM

Majority of Americans Trust their Bank Knows What Services They Need, But They Desire More Timely Advice, According to Part II of the Segmint Consumer Bank Marketing Report
10/24/2016 9:51:26 AM

U.S. Businesses Waste $687 Billion Annually on Unnecessary Admin Work, New Kronos Study Finds
10/24/2016 9:51:18 AM

Frost & Sullivan Recognizes RingCentral as a True Visionary and Trailblazer in the North American Cloud Communications Services Market
10/24/2016 9:00:29 AM

RizePoint New API Framework Efficiently Transfers Data from Global Franchise Locations to RizePoint Platform
10/24/2016 8:35:26 AM

RizePoint Launches a Dynamic User Interface, Offering At-a-Glance Visibility into the Safety and Quality Information Users Need Most
10/24/2016 8:30:28 AM

Mark Heaney Joins QMerit As Board Director
10/24/2016 6:00:27 AM

BioConnect and VoiceVault Partner to Enable Voice Recognition with Every Day Financial Services Applications
10/21/2016 11:50:49 AM

Arise Leadership Participating in 12th Annual Frost & Sullivan MindXchange Customer Contact West
10/21/2016 8:40:24 AM

SAP Raises Outlook After Strong Third Quarter
10/21/2016 1:02:38 AM Launched To Encourage Largest Possible Response To DEA Call For Public Comments On Coffee-Like Herb Kratom
10/20/2016 5:01:07 PM

Schlumberger Announces Third-Quarter 2016 Results
10/20/2016 4:50:59 PM

COPC Inc. Launches Global Customer Journey Mapping Consulting and Training Services
10/20/2016 3:50:53 PM

Verbling Launches Enterprise Service, Signs Deals With Volkswagen Group and Inditex
10/20/2016 1:55:22 PM

Industrial Connectivity Software from Kepware Fuels Pilot IoT Initiative for Leading Automotive Manufacturer
10/20/2016 9:55:26 AM

PaySimple Poised for Growth with $115M Investment from Providence Equity
10/20/2016 9:51:27 AM

TigerText Introduces TigerFlow, The Next Evolution In Clinical Communications
10/20/2016 9:51:24 AM

Harley-Davidson NYC Taps Artificial Intelligence Platform Albert; Sees Record-Breaking Digital Advertising Results
10/20/2016 9:50:55 AM

Orion Communications and TimeClock Plus Announce Strategic Alliance
10/20/2016 9:00:37 AM

Zen Ecosystems Launches Fastest-Payback Energy Management System
10/20/2016 8:51:28 AM

Robbins Gioia Announces New CEO Andrew Robinson
10/20/2016 8:36:18 AM

Broadvoice Succeeds With Sandler Partners
10/20/2016 8:35:26 AM

TraxStar Technologies to Exhibit at Automotive Testing Expo October 2016
10/20/2016 8:30:30 AM

New Survey Reveals Better Tracking Technology and Driver Screening Desired for School Buses Across U.S.
10/20/2016 8:30:29 AM

Spok Sets Date to Report 2016 Third Quarter Results
10/20/2016 7:50:52 AM

Strong wireless profitability and customer loyalty, renewed Fios growth highlight Verizon's 3Q results
10/20/2016 7:30:35 AM

ServiceTitan Rolls Out New Nexstar Edition
10/20/2016 7:22:25 AM Aids Long Island Community with Addition of Zwanger-Pesiri Radiology
10/20/2016 6:00:34 AM

Medallia Acquires Digital Voice of Customer Leader Kampyle
10/20/2016 5:00:27 AM

BroadSoft Announces Participation in Two Investor Conferences in November
10/19/2016 5:00:05 PM

Cross Country Healthcare to Attend the SunTrust Humphrey 2016 Business & Government Services Conference
10/19/2016 3:50:51 PM

LiveOps Cloud Becomes Serenova, Simplifies Customer Experience
10/19/2016 1:51:55 PM

IQMS Welcomes Software Consultancy Proximity to Its Partner Network
10/19/2016 12:54:05 PM

Vitals Uncovers What Drives People to Shop For Health Care
10/19/2016 11:20:51 AM

Parlance Operator Assistant® Now Rated Avaya Compliant
10/19/2016 11:07:25 AM

Lockheed Martin Commissions GridStar™ Energy Storage System in New York
10/19/2016 10:57:25 AM

One Contact Center Offers Efficient & Professional Email Support Services
10/19/2016 10:45:32 AM

One Contact Center Updates Its Website With Agents Voice Recording & New Testimonials From Satisfied Clients
10/19/2016 10:36:38 AM

National Utility and Energy Experts Explore Solutions to Industry Challenges at Annual Allconnect Partner Summit
10/19/2016 10:20:58 AM

Kimberly-Clark Professional Aims to Make Your Restrooms as Smart as the Rest of Your Building
10/19/2016 10:15:25 AM

MegaPath Hosted Voice Wins 2016 Internet Telephony Hosted VoIP Excellence Award
10/19/2016 9:50:51 AM

Logility Positioned in Gartner's Magic Quadrant for Merchandise Assortment Management Applications
10/19/2016 9:20:53 AM

Pingup Launches Local Commerce Transactions on Facebook Pages
10/19/2016 9:02:24 AM

Optima Healthcare Solutions Launches New Homecare EMR and Billing Software
10/19/2016 9:00:27 AM

8x8 Continues On Innovation Trail with the Awarding of Four New Cloud Communications Patents
10/19/2016 8:51:05 AM

CafeX to Deliver Omnichannel Customer Engagement within Microsoft Dynamics 365
10/19/2016 8:05:27 AM

One Contact Center Offers Efficient & Professional Email Support Services
10/18/2016 5:28:44 PM

One Contact Center Offers Efficient & Professional Live Chat Support
10/18/2016 5:25:14 PM