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Workforce Optimization
NICE ESP Nets Product of the Year Award
Today, the NICE Enhanced Strategic Planner (ESP) has been honored with a 2019 CUSTOMER Magazine Product of the Year Award. The next generation contact center …
4/29/2019
Workforce Optimization
SitelGroup Awarded for Contact Center Results
SitelGroup was awarded the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at Interactions 2019. The award is given to firms illustrating exceptionalism …
4/22/2019
Workforce Optimization
NICE Nets Top Marks for Employee Engagement
Gartner's "Critical Capabilities for Workforce Engagement Management" research report put the top solutions to task, and NICE netted the highest product score across the …
4/18/2019
Workforce Optimization
NICE inContact CXone Spring 2019 Release Revels in AI Innovation
With Spring springing into action NICE inContact unveiled the CXone Spring 2019 release, which is featuring end-to-end artificial intelligence capabilities.
4/16/2019
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LATEST NEWS

Broadvoice Named a Winner of the 2020 INTERNET TELEPHONY Friend of the Channel Award
3/4/2021 8:32:17 AM

RingCentral Named a Leader in Two IDC MarketScape UCaaS Reports for Enterprise and SMB Segments
3/4/2021 7:02:42 AM

Avaya Announces U.S. Partner of the Year Awards For Enabling Innovation, Cloud Adoption and Customer Success
3/4/2021 7:01:19 AM

How an Automated Phone Payment and Appointment Reminder Systems Help Practices Avoid Healthcare Burnout
3/4/2021 7:00:39 AM

TytoCare Extends Series D Funding with Additional $50M for a Total of $100M Raised in 10 Months
3/4/2021 7:00:38 AM


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