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Workforce Optimization
NICE ESP Nets Product of the Year Award
Today, the NICE Enhanced Strategic Planner (ESP) has been honored with a 2019 CUSTOMER Magazine Product of the Year Award. The next generation contact center …
4/29/2019
Workforce Optimization
SitelGroup Awarded for Contact Center Results
SitelGroup was awarded the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at Interactions 2019. The award is given to firms illustrating exceptionalism …
4/22/2019
Workforce Optimization
NICE Nets Top Marks for Employee Engagement
Gartner's "Critical Capabilities for Workforce Engagement Management" research report put the top solutions to task, and NICE netted the highest product score across the …
4/18/2019
Workforce Optimization
NICE inContact CXone Spring 2019 Release Revels in AI Innovation
With Spring springing into action NICE inContact unveiled the CXone Spring 2019 release, which is featuring end-to-end artificial intelligence capabilities.
4/16/2019
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LATEST NEWS

Sue Barsamian, A Seasoned Industry Leader to Join Five9 as an Independent Board Director
1/19/2021 10:01:27 AM

Atlantic Broadband Launches Hosted Voice 2.0 for Business
1/19/2021 9:03:21 AM

Fuze Appoints Veteran Finance Executive Edward M. Durkin as CFO and Dan MacDonnell as Senior Security Advisor
1/19/2021 9:02:05 AM

FranConnect Acquires Franchise Management Software Provider FranchiseBlast
1/19/2021 9:01:19 AM

Dragontail Systems Deploys Autonomous Drones To Assist Food Deliveries
1/19/2021 9:00:34 AM


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