WORKFORCE OPTIMIZATION FEATURED ARTICLES
Frost & Sullivan Says Very NICE
Today, Frost & Sullivan announced it is honoring NICE with the 2017 North America Frost & Sullivan Award for Product Line Strategy Leadership.
FedRAMP Sponsors First Cloud Contact Center Solution for Government
Today, NICE inContact announced that it is the first cloud contact center provider to garner sponsorship for the Federal Risk and Authorization Management Program (FedRAMP).
Verint's New Workforce Optimization Tool Pursues the Middle
The latest workforce optimization release from Verint goes after the mid-sized contact center.
NICE Nets New Milestone
NICE announced an interesting milestone; its future forward workforce optimization software has displaced over 100 legacy workforce optimization deployments. This cements the success of the …
CTIntegrations CT Suite™ R3.0 and CT Suite™ Web Client R3.0 Now Rated Avaya Compliant
9/25/2017 8:00:51 AM
Forbes Global 2000 Company Selects 3CLogic CTI Platform
9/25/2017 6:58:14 AM
UN Global Compact Recognizes Turkcell CEO as a 2017 SDG Pioneer
9/22/2017 8:28:14 PM
Digital Transformation Market 19.1% CAGR led by BFSI Vertical to 2022
9/22/2017 1:00:35 PM