WORKFORCE OPTIMIZATION FEATURED ARTICLES
Frost & Sullivan Says Very NICE
Today, Frost & Sullivan announced it is honoring NICE with the 2017 North America Frost & Sullivan Award for Product Line Strategy Leadership.
FedRAMP Sponsors First Cloud Contact Center Solution for Government
Today, NICE inContact announced that it is the first cloud contact center provider to garner sponsorship for the Federal Risk and Authorization Management Program (FedRAMP).
Verint's New Workforce Optimization Tool Pursues the Middle
The latest workforce optimization release from Verint goes after the mid-sized contact center.
NICE Nets New Milestone
NICE announced an interesting milestone; its future forward workforce optimization software has displaced over 100 legacy workforce optimization deployments. This cements the success of the …
WiserTogether Releases Enhanced Reporting and New Visual Direction to Return to Health® Treatment Guidance Solution
10/18/2017 6:00:29 AM
IoT in Intelligent Transportation System Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2017 - 2025
10/17/2017 8:39:09 PM
North American Contact Center Systems Market 2017-2021 - Still Under Cloudy Skies, System Sales See Recovery
10/17/2017 1:30:26 PM
Doc Halo Launches Halo Spectrum
10/17/2017 12:30:05 PM