Workforce Optimization Featured Article

Workforce Optimization Gets Boost with OnShift Employee Engagement Software

February 02, 2017



Staff turnover rates in nursing homes has been in the range of 55 to 75 percent going as far back as the mid-1970s. This attrition rate still continues even though there is a shortage for registered nurses (RNs), licensed vocational nurses (LVNs) and certified nurses aides (CNAs) in long-term care and senior living. As a provider in human capital management software for post-acute care and senior living, OnShift has announced a new cloud-based employee engagement software called Engage to improve workforce optimization in the industry across the board.

OnShift specializes in delivering solutions with proactive services to solve the workforce challenges in healthcare with employee engagement to drive quality care, lower operational cost and increase performance by efficiently staffing organizations with greater consistency. The software the company develops brings together intuitive design, predictive analytics and customer success management as a comprehensive workforce optimization solution.

For its new software, Engage, OnShift implemented tools to facilitate communication, track employee performance easily with functionalities to measure staff satisfaction. According to the company, it will improve organizational performance by increasing employee engagement and satisfaction.

"OnShift Engage is a monumental step toward helping providers advance a culture and environment where employees feel valued, actively work toward the goals of the organization, and ultimately stay with the employer long-term. We are thrilled to offer easy-to-use software developed in partnership with senior care providers, reinforcing OnShift's commitment to deliver innovative solutions that solve significant workforce challenges in senior care," said Mark Woodka, CEO, OnShift.

The platform integrates mobile technology to quickly take the measurement of pulse surveys for staff feedback in real time, allowing manages to take necessary actions as they happen. Engage also has an automated point-based reward system to recognize employees that are performing well and incentivize their behavior by highlighting and rewarding contributions within the organization.

Management can identify areas for improvement with the increased visibility Engage provides into the satisfaction and performance of employees and teams. It also improves the communications between managers, teams and employees by prompting messages to facilitate regular interactions to grow the relationship between management and staff.

Using employee shift, attendance and performance data from OnShift Schedule and additional workforce optimization and management systems, OnShift Engage is able to deliver real-time insights with the goal of identifying high and low performing employees. According to the company, all of these data points can be used to help the retention problem and other key workforce challenges in long-term care and senior living.




Edited by Maurice Nagle
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