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Launchware Announces Two New Virtual Agent Solutions
AI-powered customer service solutions Launchware recently announced the launch of two new solutions, AI Phone Agents and Dispatch AI.
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Cybersecurity Demands Rise as Ransomware Continues Impacting the Financial Industry
New data reports on the status of the financial industry in the wake of continuous ransomware attacks.
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D2UNet Prioritizes Security, Signs Deal to Offer BBT.live's NSaaS Platform
D2UNET entered a partnership with BBT.live to offer its customers in Oceanian countries region access to BBT.live's …
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Aviz and Spirent Team Up for Cost-Effective 5G Traffic Monitoring
Aviz Networks and Spirent Communications joined forces by offering an innovative approach to 5G network intelligence.
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
A Big Leap for Semtech: Dr. Hong Q. Hou Appointed as New President and CEO
Following Paul H. Pickle's departure, Dr. Hong Q. Hou has been appointed as Semtech Corporation's President and CEO, effectiv…
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A Great Sign for IoT: IGEL Steps into the Internet of Things via Collaboration with LG Electronics
IGEL has announced its collaboration with LG Electronics (via secure commercial displays from LG Business Solutions) as it em…
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Ransomware Makes Half of Attacked Data Unrecoverable
Veeam's report reveals a chilling industry truth: 96% of attacks target backup repositories, with a success rate of 76%.
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Empowering MSPs: Pax8 and Kalibr8 Join Forces to Revolutionize Cloud Optimization and Efficiency
Pax8 recently announced its partnership with Kalibr8 to ensure efficient operations, eliminate waste, and enhance security an…
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Farmers Alliance Mutual Insurance Boosts Efficiency with M-Files Knowledge Work Automation
M-Files announced a new partnership with Farmers Alliance Mutual Insurance, a provider of Property and Casualty insurance acr…
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Phonesuite Joins as latest Exhibitor of ITEXPO #TECHSUPERSHOW 2025 in Fort Lauderdale
As the ITEXPO #TECHSUPERSHOW (one of the largest and longest-running business technology events) approaches, we are pleased t…
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Inextrix Joins as latest Exhibitor of ITEXPO #TECHSUPERSHOW 2025 in Fort Lauderdale
As the ITEXPO #TECHSUPERSHOW (one of the largest and longest-running business technology events) approaches, we are pleased t…
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Harnessing the Power of Customer Lifetime Value in Ecommerce Google Ads Campaigns
Businesses are constantly seeking ways to optimise their digital marketing efforts and maximise return on investment (ROI). T…
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Asana Introduces AI Teammates to Revolutionize Work Management
Asana announced Asana AI Teammates. The innovative, adaptable AI collaborators are designed to help teams maximize their impa…
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Optimizing Remote Work Security With Windows VPN
In 2025, 32.6 million employees in the United States are expected to work remotely, which equates to approximately 22 percent…
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